Refund and cancellation policy

Cancelling

Cancel any time from your account page — Settings → Billing → Cancel subscription. No email required, no retention call, no form. Your subscription stops renewing and access continues until the end of the period you have already paid for.

We never delete your data when you cancel or downgrade. Your scans and ledger stay.

Refunds

• Within 14 days of your first payment — full refund, no questions asked. Email us and we process it.
• Billing errors — duplicate charges, charges after cancellation, or the wrong plan are refunded in full whenever they happened.
• Service failure — if the product could not do what the plan says it does and we could not fix it, we refund the affected period.
• Renewals — not automatically refunded once the period has started, but ask if you forgot to cancel and have not used it. We are reasonable about this.

The free scan

Free, forever, with no card required. There is nothing to refund.

How to request one

Email support@tantra-gyan.com from the address you paid with. We reply within 24 hours on business days. Approved refunds are processed by Paddle, our merchant of record, and typically reach your account within 5–10 business days depending on your bank.

Chargebacks

Please email us before raising a chargeback. A chargeback takes weeks and costs us a fee, whereas a refund takes minutes — and we would rather just refund you. See Terms.